Specialist, Accounts Receivable
This job posting is no longer active.
Job ID: 9663
Job Type: Full-time
Location:
Westlake Village,
CA
Date Posted: Nov 15, 2022
Job Description
Description
PURPOSE OF THE JOB
The purpose of this job is to work with AR and call center staff regarding issues related to customer accounts. Bill and collection of advertorial billings.
RESPONSIBILITIES/DUTIES
- Work with the sales staff at our Contact Center to resolve customer accounting issues
- Work with other departments to resolve various issues related to tax, marketing, accounting, etc.
- Work refunds, billing, gift card, and tax issues related to customer accounts.
- Billing and receiving payments, monthly reconciliation of vendor advertorial ads for GC, MF, and WWBW.
- Daily bank deposits and returned checks
- Additional duties as assigned.
MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES
- Bachelor’s Degree (or 4 years of equivalent work experience)
- 2 years of relevant work experience (in addition to degree or years of previous experience), preferably with experience working in Account Receivable.
- Novice understanding of basic accounting principles
- Novice understanding of online retail transactions
- Novice knowledge and familiarity with MS Word, Excel, and Outlook
- Analytical Skills: Able to explore information, data, and reports, and other items in order to identify issues and extract meaningful insights, which can be used to better understand and improve business performance.
- Collaboration: Able to develop cooperation and teamwork while participating in cross-functional groups, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.
- Customer Focus: Able to understand and focus on the customer experience when designing and executing services and processes. Acts with customer in mind, keeping focus on meeting expectations and requirements of all customers.
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $14.25 - $19.25/hr depending on background and experience.
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
